Privacy

Privacy policy

Who we are

ORYEN processes personal data as controller, with registered office at Ottergemsesteenweg Zuid 808 b125, 9000 Ghent, Belgium, company number BE 0478.506.146. In this document, "ORYEN", "we" or "us" refers to this company. Contact: info@oryen.be.

What data we process

  • Contact details you share with us — name, company, email, phone and the content of your message — when you submit the contact form, request a Reality Check or otherwise reach out.
  • Technical data automatically generated when you visit the site: IP address, browser type, device, pages visited, referring URL and timestamps.
  • Measurement and marketing data collected through third-party analytics and advertising tools (see the Cookie Policy for the services in use).

Purposes and legal bases

  • Responding to your enquiry or following up on your request (performance of a contract or pre-contractual step).
  • Delivering our services to clients (performance of a contract).
  • Securing and improving the website (legitimate interest).
  • Measuring and improving the website and our marketing (legitimate interest or consent, depending on the channel).
  • Complying with legal obligations (including accounting retention).

Recipients

A limited number of processors help us deliver our services: hosting and email, CRM, analytics and advertising platforms. We select providers that offer an appropriate level of protection and conclude the required data processing agreements. We do not sell your data.

International transfers

Some of these processors (including Google, Meta and LinkedIn) are located outside the European Economic Area. Where transfers are necessary, we rely on the European Commission’s Standard Contractual Clauses and, where relevant, on additional safeguards in line with the GDPR.

Retention

Data from a contact request is kept for as long as needed to handle your request and, if it leads to an engagement, for the duration of the commercial relationship plus the applicable legal retention periods (typically up to seven years for administrative records). Analytics and marketing data are kept for a limited period according to the platform settings.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your personal data at any time, and to withdraw consent where processing is based on it. Requests can be addressed to info@oryen.be and will be handled within the legal timeframe. You may also lodge a complaint with the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).

Cookies

For an overview of the third-party analytics and advertising services used on this site and how you can manage your preferences, please refer to the separate Cookie Policy on oryen.be/cookies.

Contact

Questions about this privacy statement or about your personal data can be addressed to ORYEN, Ottergemsesteenweg Zuid 808 b125, 9000 Ghent, info@oryen.be.

Changes

This privacy statement may be updated when our operations, our partners or applicable legislation change. The most recent version is always available at oryen.be/privacy.

ORYEN is a registered trademark of CNIP BV.